Frequently Asked Questions
Find answers to common questions about garage door repairs, installations, and maintenance.
Cable issues are one of our most common repairs, and we understand the urgency – a broken cable means your garage door is essentially non-functional and potentially dangerous. Our response time for cable repairs is typically under 60 minutes in the Sheffield Lake area, and we can usually complete the repair in a single visit.
Our service vehicles are fully stocked with cables for all major door brands and sizes, so we rarely need to order parts. For standard residential garage doors, cable replacement takes approximately 45 minutes to 1.5 hours, depending on the complexity and whether both cables need replacement.
We always recommend replacing both cables at the same time, even if only one is broken. Cables wear at similar rates, and if one breaks, the other is likely near the end of its lifespan. Replacing both ensures balanced operation and prevents a second service call in the near future.
For emergency situations – like a car trapped in the garage or a door that won't close – we prioritize your call and can often be there within 30 minutes during business hours. Call us at 1-440-693-3158 to schedule immediate service.
Garage door cables are under tremendous tension and work hard every time your door opens and closes. Several factors contribute to cable problems:
Normal Wear and Tear The most common cause is simply age and use. Most cables last 7-12 years with regular use, but this varies based on how often you use your garage door and whether you perform regular maintenance.
Lack of Lubrication Cables that aren't properly lubricated develop increased friction, leading to fraying and premature wear. We recommend lubricating all moving parts, including cable drums, every 6 months.
Broken Springs When a spring breaks, it can cause the cable to come off the drum or snap due to the sudden shift in tension. This is why spring and cable damage often occur together.
Rust and Corrosion In humid climates or garages that aren't climate-controlled, cables can develop rust that weakens the wire strands. This is particularly common in coastal areas like those we serve near Lake Erie.
Improper Installation or Adjustment Cables that are too loose, too tight, or incorrectly wound on the drums wear unevenly and fail prematurely. This is why professional installation is so important.
Door Misalignment If your door is off-track or the tracks are bent, it puts extra stress on the cables, causing them to wear in specific spots.
Warning Signs to Watch For: - Frayed or fuzzy-looking cables - The door hangs crooked when closed - Unusual grinding or scraping sounds - Visible rust on cables - The door opens or closes unevenly
If you notice any of these signs, call us for an inspection before the cable breaks completely.
Yes! We understand that a custom garage door is a significant investment in your home, and we want to make it accessible to everyone. We offer several financing options to fit your budget:
0% Interest Financing For qualified buyers, we offer 0% APR financing for up to 18 months on installations over $2,000. This allows you to spread the cost over time without paying any interest.
Low-Rate Extended Financing For larger projects or longer terms, we offer competitive rates on financing up to 60 months. Monthly payments can be as low as $75 for a standard installation.
Same-As-Cash Options Pay off your balance within 6 or 12 months and pay zero interest – perfect if you're expecting a tax refund or bonus.
How to Apply: The application process is quick and easy: 1. Call us or request a quote online 2. Receive your free estimate 3. If financing, complete a simple application (takes about 5 minutes) 4. Get a decision within minutes 5. Schedule your installation
What You Need to Apply: - Valid government ID - Social Security number - Proof of income (paystub or bank statement) - Home address verification
Our financing is provided through trusted partners with secure, straightforward terms. There are no hidden fees, and your rate is locked in when you're approved.
Other Ways to Save: - Ask about our seasonal promotions - Bundle installation with maintenance for additional savings - Consider our mid-range options that offer excellent value
Contact us at 1-440-693-3158 to discuss financing options and get a free quote for your custom door installation.